Sales & payments
Record a walk-in sale
Sell to a customer whose name and phone number you don't have — the sale still counts.
A walk-in is a customer whose details you don't keep — someone buying once, in passing, with no reason to save their contact. You still record the sale so your day's totals stay accurate.
Record it
- Open the Order tab and tap Create Order.
- Leave the customer field empty — that's what tells Zalyx it's a walk-in.
- Add what they bought — from your catalog, or typed in directly.
- Tap Create Order.
No name, no phone number, no problem — the amount is what matters for your books.
Why it must be paid in full
A walk-in sale has to be recorded as fully paid. With no name or number attached, there's no one to chase for the rest if it's left as a balance — so Zalyx doesn't let a walk-in go out as partial or unpaid. If a sale needs to carry a balance, save the customer's details first.
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Last updated 2026-08-06